![]() ![]() Daring Fireball’s John Gruber similarly held back no punches when linking to the Journal’s story. Stern wrote her column without the letters E and R to illustrate how annoying the problem is. But reports of key problems have persisted even with the third-generation keyboard. IFixit found Apple’s solution to be an improvement in defending against debris, but it was far from perfect, with particles like sand still able to get through and jam up the butterfly mechanism. (MacBook Pro models released in 2018 and thereafter are not eligible for this program - nor is the revamped MacBook Air.) Apple went on to launch an extended repairs program for all styles of the butterfly-switch keyboard before the “fix” was implemented. The company never publicly acknowledged it was there for that purpose, but a leaked service document confirmed as much. Apple responded to the criticism by quietly adding a rubber membrane to its third revision of the keyboard, which was meant to keep out the dust and other particles that had, somehow, led to keys becoming completely unusable on prior models.
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